1) |
What is your overall feeling about how we communicate with you?
Excellent
Very good
Good
Adequate
Poor
If you have the time, please say why:
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2) |
Do you hear about The Camphill Family in any other ways?
Visit a communinty
National newspapers
Local newspapers
Television
Radio
Other (please state):
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3) |
Why do you choose to make donations to The Camphill Family?
(please tick as many as appropriate)
I have a personal connection to someone with special needs
Camphill offers people with special needs a better way of life than an institution or ‘care in the community’
I am inspired by how people in Camphill live as a real community
I feel close to the people I am helping
The sense of spirituality that permeates Camphill makes it unique
Camphill helps people with special needs to achieve their full potential
I can see clearly how my donations help with specific projects
Camphill communities are pioneers in the field of sustainable living
Other (please state):
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4) |
How often do you feel our newsletter, Camphill Family Life, is an interesting or enjoyable read?
(please tick one)
Always
Usually
Sometimes
Never
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5) |
In a typical issue, do you find that:
(please tick one)
There is too much text compared to the number of pictures
There are too many pictures compared to the amount of text
The balance is about right
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6) |
Which types of stories in the newsletter most appeal to you?
(please tick as many as appropriate)
Stories about topical events and latest news
Stories that focus on an individual’s achievements or interests
Stories about the activity of a whole community
Stories about Camphill’s history, philosophy and values
Stories shown through a sequence of photographs, with little text
Stories which show how one aspect of life (eg putting on a play, or how we farm) compares in different communities
Stories which report back on past appeals, to show how donations have been spent
Stories about particular communities (please state which):
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7) |
Do you read the accompanying letter:
(please tick one)
Always
Usually
Sometimes
Never
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8) |
Generally, how do you feel about the accompanying letter?
(please tick as many as appropriate)
It’s warm and friendly
It keeps me updated on what’s happening in a particular community
It’s too long
It feels very personal
It repeats the same information as is in the appeal flyer
It explains clearly why donations are needed for a specific project
I don’t like the tone of it
Other (please state):
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9) |
With each newsletter comes a leaflet featuring our latest project in need of support. Please tell us what you think of these:
(please tick as many as appropriate)
Informative
Engaging
Dull
Clear
Too complicated
Good focus on people
Well designed
Poorly designed
Other (please state):
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10) |
Thinking about the reply form, how easy is it to use when making a donation?
(please tick one)
Extremely easy
Adequate
Too complicated
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11) |
Which of the following options on the reply form are you aware of?
(please tick as many as appropriate)
I can change how often I receive Camphill Family Life
I can order free materials such as guides, videos and books
I can set up or change a regular gift
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12) |
Generally, what are the most important things you consider when thinking about whether to make a donation to The Camphill Family?
(please tick as many as appropriate)
Which community my money will go to
What the subject of the appeal is, eg a house, health centre or garden workshop
The time of year of the appeal
The people featured
How well-written the letter is which explains why donations are needed
How inspiring the appeal leaflet is
The length of time since I last gave to The Camphill Family
How recently I’ve given to charity in general
Other (please state):
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13) |
Currently we primarily contact you by post. How would you feel if we were to contact you occasionally by telephone? (Please note we are not asking for your telephone number at this point, and will not call you as a result of your answer.)
(please tick one)
I am always happy to be contacted by phone
I would be happy with an occasional phone call (once or twice a year)
I would only be happy to be phoned if it was absolutely essential (eg if there was a query about your details – not to ask for a donation)
I would never want to be phoned by The Camphill Family
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14) |
If you do not give by Standing Order or Direct Debit, could you let us know the main reasons you prefer not to give this way?
(please tick as many as appropriate)
I don’t like giving out my bank details
I prefer to choose when and how much to give in response to specific appeals
Once I set it up, I might forget about it, or know how to stop it
I’m not convinced that it is the best way to donate
I meant to, but never found the time
I’ve already got enough regular payments set up and don’t want to add another
I have never been asked to support in this way
Other (please state):
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15) |
The Camphill Family raises funds for eleven communities helping adults in need of special care and understanding. Which of the eleven do you feel most familiar with?
(please tick as many as appropriate)
Botton Village, North Yorkshire
Camphill Houses, Stourbridge
The Croft, Malton
Delrow, Watford
Grange Village, Newnham-on-Severn
Larchfield, Middlesbrough
Loch Arthur, Dumfries
Newton Dee, Aberdeen
Oaklands Park, Newnham-on-Severn
St Albans
Taurus Crafts, Lydney
All equally
I’m more interested in The Camphill Family as a whole
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16) |
Lastly, how would you feel if The Camphill Family extended its support from the current 11 communities to all Camphill communities in the UK (39 in total)? The design of the newsletter, Camphill Family Life, would not change, but there would be stories and appeals from a wider range of communities – including schools for children, and training centres.
(please tick as many as appropriate)
I would be even more interested
I would be just as interested
I would be far less interested
I would feel that the charity is becoming too big
I would be particularly keen on reading about schools for children with special needs
Other (please state):
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If you have any other comments which have not been covered by the questions above, please put them here:
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